Shipping policy

Shipping Policy

At Zyro, we aim to deliver your shoes and sandals safely and on time. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–2 working days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Standard delivery time is 3–7 working days, depending on your location.

• Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) are shown at checkout or communicated at the time of order confirmation.

• Shipping fees are non-refundable.

Cash on Delivery (If Applicable)

• Cash on Delivery is available in selected areas only.

• Customers must pay the full amount at the time of delivery.

Delivery Coverage

• Zyro delivers nationwide where courier services are available.

• In rare cases, remote areas may require additional delivery time.

Incorrect Address

• Customers are responsible for providing accurate shipping details.

• Zyro is not responsible for delayed or failed deliveries due to incorrect or incomplete addresses.

Failed Delivery

• If delivery fails due to customer unavailability or refusal, re-delivery charges may apply.

Damaged or Missing Items

• If you receive a damaged or incorrect item, contact us within 24 hours of delivery with clear photos.

• Claims made after this period may not be accepted.

Order Tracking

• Tracking details will be shared once the order is dispatched (if available).

Contact Us

For any shipping-related queries, please contact Zyro through our official support channels.